Dealing with challenging customers/fellow human beings

650,00 € – 1.050,00 €

excl. VAT

For many of our clients, agitated or even aggressive people at work are a source of concern. An appropriate handling of angry customers is demanding and yet it is a fundamental professional skill. In this course, you will practice techniques that allow you to de-escalate such situations with words.

Return to Store
SKU: umgang-mit-herausfordernden-kunden-mitmenschen Category:

Additional information

Price

Online Lunch Session (1 hour – EUR 650,00), Online Workshop (2 hours – EUR 1,050,00)

Related products

Dealing with Employees under Psychological StressIntroductory presentation for employees via webinar